Privacy Policy

ZA Cycle Privacy Policy

Effective Date: 10 July 2024

At ZA Cycle, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with South African law, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

Personal Information:

  • Name
  • Contact details (email address, phone number, delivery address)
  • Payment information (credit card details, bank account details)
  • Order history and preferences

Non-Personal Information:

  • Browser type and version
  • Operating system
  • IP address
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Send you marketing communications (with your consent)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service providers and partners who assist us in delivering our services (e.g., payment processors, shipping companies)
  • Law enforcement or regulatory authorities if required by law
  • Third parties in the event of a business transfer (e.g., merger, acquisition)

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls.

5. Your Rights

Under South African law, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request the correction of inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Objection: Object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: Withdraw your consent for the processing of your personal information at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and provide you with a personalized experience. You can control cookie settings through your browser.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ZA Cycle
Email: inquire@zacycle.com

By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.